Tierney HR Consulting
Tierney HR Consulting
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    • Home
    • About
    • Services
      • Services Overview
      • HR Support for SMEs
      • Employee Relations
      • Monthly HR Retainers
      • Investigation Support
      • Disciplinary & Grievance
      • Absence & Capability
      • Policy Review & Refresh
      • Weekly HR Support
    • FAQs
    • Contact

  • Home
  • About
  • Services
    • Services Overview
    • HR Support for SMEs
    • Employee Relations
    • Monthly HR Retainers
    • Investigation Support
    • Disciplinary & Grievance
    • Absence & Capability
    • Policy Review & Refresh
    • Weekly HR Support
  • FAQs
  • Contact

Employee Relations

I provide employee relations support to employers who need clear, independent advice on workplace issues that require a fair and properly managed response. This includes support with concerns relating to conduct, conflict, communication breakdowns, formal complaints and other sensitive people matters that can quickly become disruptive if they are not handled well. 


My role is to help you manage these issues with a practical, proportionate approach that protects both process integrity and business confidence. The focus is always on helping you make informed decisions, supported by clear documentation and advice that is grounded in CIPD best practice, the ACAS Code and UK employment law.

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Why This Service Is Beneficial

 Employee relations issues often affect more than one person, and they can create risk, uncertainty and pressure for managers if the situation is not dealt with early and properly. Having independent employee relations support helps you respond more consistently, reduce avoidable mistakes and take action in a way that is fair, defensible and easier to stand behind if challenged later.

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Why Me?

Clients choose to work with me because I provide honest, transparent and practical HR support rather than generic advice or a scripted helpline response. I bring senior-level judgement, a calm approach and a strong focus on fair process, helping SMEs handle difficult employee relations cases with more clarity and confidence.

What I Support With

  • Workplace relations advice for employers dealing with sensitive or escalating issues.
  • Support with handling difficult employee relations cases in a fair and structured way.
  • Guidance on formal and informal employee relations processes.
  • Review of letters, invitations, notes, policies and related documentation.
  • Practical advice for managers on next steps, risks and process handling.
  • Ongoing ER advice through ad hoc, retainer or more intensive support arrangements.

Wh0 This Service Is For

This service is for SMEs, business owners and managers who need support with live workplace issues but do not have in-house HR capacity or specialist employee relations experience. It is especially relevant for employers who want independent employee relations support that is commercially practical, legally aware and aligned with good HR practice.


It is also a good fit for organisations that are dealing with repeated people issues, sensitive internal concerns or cases where consistency, documentation and manager support are particularly important. Whether the issue is at an informal stage or moving towards a formal process, I can help you assess the situation and decide on the most appropriate next step.

My Approach

Practical ER Expertise

Calm, Consistent and Effective

Evidence-Led and Defensible

I provide independent, evidence-based employee relations support that helps employers make fair, proportionate and informed decisions. I take time to understand the issue, the context and the current stage, so the advice I give is practical, relevant and grounded in the facts.

Evidence-Led and Defensible

Calm, Consistent and Effective

Evidence-Led and Defensible

My focus is always on clarity, consistency and process integrity. I help you work through the options, understand the risks and take sensible next steps that support a defensible outcome without creating unnecessary complexity or delay.

Calm, Consistent and Effective

Calm, Consistent and Effective

Calm, Consistent and Effective

I also work in a way that is open and commercially clear from the outset. Before support begins, I confirm scope, fees and timescales in writing, so you know exactly what is included and what to expect as the matter progresses.

What To Expect

Once you get in touch, I will ask for the key background details and any relevant documents so I can understand the employee relations issue properly. I then confirm the scope of support, fees, risks and likely timescales in writing, so you have a clear plan before any work begins.

You can expect calm, straightforward support that is tailored to the issue, the people involved and the stage you are at. I provide practical advice, clear next steps and support with documentation so you can manage the matter with greater confidence and consistency.

Need support with an employee relations matter?

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Tierney HR Consulting

Amanda Tierney MCIPD Chartered
Email: amanda.tierney@tierneyhrconsulting.co.uk
Telephone: 07584 302145 

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