Why This Service Is Beneficial
A monthly retainer is useful because it creates continuity, improves response times and helps you manage HR matters before they escalate. With a retainer in place, you know where to turn for support, how much time is included and what happens if you need additional help.
Why Me?
Clients choose me because I provide honest, transparent and practical HR support that is grounded in CIPD best practice, the ACAS Code and UK employment law. My retainers are clearly scoped, commercially sensible and built to support SMEs that need calm, defensible HR advice rather than a generic helpline service.
What I Can Support With
- Priority HR support for SMEs on a monthly basis.
- Employee relations case support, including grievance, disciplinary, absence and capability matters.
- Manager coaching and practical guidance.
- Review of letters, policies and other HR documentation.
- Advice by email, phone or Teams, with written summaries where appropriate.
- Support that can be scaled across different levels of monthly need.
Wh0 This Service Is For
This service is for small businesses and growing SMEs that need regular HR guidance, support with employee relations or access to a trusted retained HR consultant. It is especially suitable for organisations that do not have an in-house HR function but still need professional support available when issues arise.
It also suits businesses that want better control over HR costs and prefer a monthly arrangement with clear boundaries, response times and included hours. If you need consistent support for managers, policies, employee issues or emerging risks, a retainer is often the most practical option
What To Expect
At the start of the retainer, I confirm the package details, included hours and response time so you know how the support will work from month to month. If your allowance is exceeded, additional time is billed at the agreed hourly rate, which helps keep the arrangement predictable and easy to manage.
Once the retainer is in place, you can expect priority access to ongoing HR support, practical guidance and clear communication when issues arise. The service is designed to give you consistency, reassurance and help with decisions that need to be handled properly.